Welcome to RealeCares.com. This Shipping Policy explains how we process, dispatch, and deliver orders across Pakistan. Our goal is to provide a smooth, reliable, and transparent delivery experience for every customer.

By placing an order on RealeCares.com, you agree to the terms outlined in this Shipping Policy.

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Delivery Areas

RealeCares.com delivers beauty and personal care products across Pakistan.

Our product range includes:

– Face Wash
– Vitamin Cream
– Serums
– Sunblock
– Perfumes
– Hair Oil

We strive to deliver your order safely and on time, regardless of your location within Pakistan.

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Order Processing

– Orders are processed after order confirmation.
– Orders are normally prepared and dispatched within 1–2 business days.
– Orders placed on Sundays or public holidays may be processed on the next working day.

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Estimated Delivery Time

Estimated delivery times are:

– Major Cities: 2–4 business days
– Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

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Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process or communicated before your order is confirmed.

Any promotional offers that include free shipping will be announced on our website or official social media pages.

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Cash on Delivery (COD)

RealeCares.com currently offers Cash on Delivery (COD) as the only payment method within Pakistan.

Customers are requested to pay the full order amount directly to the courier representative at the time of delivery.

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Order Tracking

Once your order has been dispatched, you may receive shipment details or a tracking number when available, allowing you to track the progress of your delivery.

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Delivery Attempts

If the courier is unable to deliver your order because of an incorrect address, an unavailable recipient, or an incorrect phone number, additional delivery attempts may be made according to the courier’s policy.

Failure to receive the order after reasonable delivery attempts may result in the shipment being returned.

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Customer Responsibilities

To help us deliver your order successfully, please ensure that:

– Your full name is entered correctly.
– Your mobile phone number is active and reachable.
– Your delivery address is complete and accurate.
– Someone is available to receive the parcel.

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Delays Beyond Our Control

While we work hard to dispatch every order promptly, delivery delays may occur due to:

– Severe weather conditions
– Public holidays
– Natural disasters
– Courier service disruptions
– Government restrictions
– Remote delivery locations

We appreciate your patience if such delays occur.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact our customer support team as soon as possible so we can review your request and provide an appropriate solution according to our Refund & Return Policy.

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Policy Updates

RealeCares.com reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page with the revised “Last Updated” date.

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Contact Us

If you have any questions regarding shipping, order delivery, or dispatch, please contact us through the Contact Us page on RealeCares.com.

Thank you for shopping with RealeCares.com. We are committed to delivering your skincare and beauty products safely, efficiently, and reliably across Pakistan.